Holidays Observed / Customer Care Hours

"Business day" for  Norco Delivery Service means Monday through Friday except on the following holidays:

New Year’s Day
Labor Day
Memorial Day
Thanksgiving Day
Christmas Day
Independence Day
Veterans Day may result in a one (1) day delay to certain zip codes.

We observe these holidays on the same date as government agencies. Deliveries normally scheduled to be made on a day of holiday observance will be rescheduled for delivery on the following business day. No pick-up service is provided on these days.

These are the only holidays that  Norco Delivery Service observes. Delivery attempts to locations that are closed for holidays other than these will incur a $10.00 attempted delivery charge.

The  Norco Delivery Service Money-Back Guarantee for on-time delivery will be suspended temporarily on the Wednesday preceding Thanksgiving Day and during the 5 business days preceding and through December 24th, for shipments that reach their destinations within 90 minutes of the scheduled commitment time.

If you know in advance that a destination will be closed for a holiday you can avoid these charges by indicating the preferred delivery date in the special instructions area of your shipment form or OverniteShip software. Though  Norco Delivery Service operates 24 hours a day, seven days a week to get your shipments delivered on-time our customer care center is available during the following hours:
Monday through Friday: 8:30 am through 9:00 pm
Saturday: 9:00 am through 5:00 pm
Sunday: Customer care is not available. Please use the tools on this site to track shipments, order supplies or locate a drop box. After hours emergency contact may be made with non-customer care staff by dialing 8, though staff are not always available.